About the Brand

Berd is best known for replacing traditional metal spokes with ultra‑high‑molecular‑weight polyethylene (UHMWPE) / Dyneema® fibre spokes, marketed as “PolyLight” spokes—an approach that reframes what a spoke can be by focusing on tension performance, weight reduction, and vibration damping rather than rigid metallic stiffness. In practical terms, Berd’s differentiator is not just “lighter spokes,” but an integrated system: the spokes, compatible hub interfaces, and Berd’s own complete wheel offerings (e.g., Sparrow gravel and HAWK series MTB wheels) that aim to translate material science into ride feel and durability claims.

Product Categories

  • Product Categories (with examples)
  • Spokes: PolyLight spokes; PolyLightX Extreme spokes
  • Complete wheelsets: Sparrow Carbon Gravel wheelset; HAWK30 / HAWK30X carbon wheels
  • Hubs (brand/house offerings): Talon Road/Gravel hubs; Talon Boost hubs (listed as product categories)
  • Wheelbuilding tools: TRUDI truing machine; professional wheelbuilding tools
  • Accessories: Spoke coloring kits; decals; hats

Products Worth Mentioning

  • PolyLight / Dyneema® fiber spokes — Notable for substituting steel with UHMWPE fiber and becoming a widely discussed “string spoke” solution in independent reviews.
  • Berd Sparrow Gravel Wheelset — Praised in a major review for being exceptionally light and notably smooth (while acknowledging aero tradeoffs).
  • TRUDI truing machine — Positioned as a precision, efficiency-oriented wheel truing solution and promoted as a major product launch by the company
Warranty & Returns
  • Manufacturing defect warranty (by product family): HAWK series rims/spokes: lifetime against manufacturing defects; other Berd wheels: 5 years; Berd spokes: 5 years; Berd hubs: 2 years.
  • Crash replacement: HAWK series rims: free lifetime crash replacement; other models have fixed-fee repair/replace programs during defined periods (e.g., 5 years), with labor/shipping typically customer-responsible.
  • Returns: Stock products returnable within 30 days if new/unused; spokes laced into a hub are not return-eligible.

Reviews from Industry Publications

Rider feedbacksentimentreviews

Praises
Customers get quick answers. Agents share info from your knowledge base.
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Concerns

Initial settling/creep requiring re-tensioning, and concerns about wheel feel under hard cornering or high loads for some riders.

Overall

Sentiment is innovation-positive, with a split between riders who love the smoothness and those who prefer conventional spoke behavior/servicing simplicity.

Sponsorships & Ambassadors

Evie Richards

Evie Richards / Trek Factory Racing‑Pirelli XC:

Berd’s site header explicitly states support for Evie Richards and Trek Factory Racing‑Pirelli XC.

Evie Richards

Henrique Avancini

Henrique Avancini

Cycling Weekly notes PolyLight spokes carried Avancini to a major world championship result.

Brand Videos, Reviews, Latest Releases

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SERVICES

Major Services
Custom Bike Build
Bike Building
Many can put a bike together, building a truly great bike is a very different story. The store starts with You.
Wheel Building
Custom Bike Wheels
The challenge isn’t the physical act of building the wheel, it is determining which configuration will deliver the most meaningful result for your needs
Wheel Tensioning & Truing
Wheel Repair & Maintenance
Proper wheel truing relies on every spoke working in unison, which is why accurate and even tensioning is just as critical as achieving perfect alignment.
Precision Frame Prep
Bike Frame Preparation
Proper wheel truing relies on every spoke working in unison, which is why accurate and even tensioning is just as critical as achieving perfect alignment.
Deep Cleanse
Pro Bike Cleanse
Three important steps to make sure your bike doesn’t just look nicer but becomes faster and safer.
Drivetrain Service & Tune
Bike Servicing & Tuning
Service add-on to Deep Cleanse, enhancing the drivetrain performance and helping to significantly extend its lifespan.
Hub Service
Bike Wheel Hubs
Our workshop is equipped with an extensive range of purpose‑built, precision tools designed specifically for hub work.
Bottom Bracket Service
Bike BB Service
Various BB standards require a different servicing approach. Our extensive expertise enables us to provide the most precise and appropriate care for every system.
Hydraulic Brake Service
Bike Brake Servicing
Ensure smooth, consistent modulation, strong and efficient stopping power, and predictable behaviour in every condition.
Cockpit Service
Bike Head stem & Cockpit
Modern integrated systems feature hidden cables, tighter tolerances, and enclosed upper assemblies that trap significantly more sweat and moisture.
Minor Services
Tubeless Tyres
Tubeless Setup and Servicing
With a correct setup, tubeless should be trouble‑free, clean, and incredibly reliable.
Bike Tuning
Bike Tuning
Best suited for bikes which are regularly serviced and just needed a tweak to help bring the shifting or brake back to optimum performance
Silca Chain Waxing
Hot Melt Waxing
Chain properly broken in before fitting on to your bike to ensure smooth riding and shifting as well as keeping the wax flaking to minimal.
Thread & Fastener Repair
Repair Service
Restore damaged, rounded, or cross‑threaded fittings on a wide range of bicycle components.
Groupset Diagnostic Service
Diagnostics & Servicing
Full system assessment using the right software and tools to identify communication faults, firmware issues, battery problems or wiring damage.
Precision Cutting
Precise Cutting
Cutting a fork steerer tube, seat post, or handlebars is a critical job, and some brands allow almost no margin for error.
Crash Inspection & Quote
Bike Crash Inspection
We carry out a careful assessment of the frame, fork, wheels, and all structural components, checking for both visible damage and subtle stress points.
Used Bike Inspection
Bike Safety Inspection
Buying a used bike can be exciting, but it often comes with uncertainty. We identify wear, hidden damage, or signs of previous crashes.
Contact

Reach out here...

Phone

+61 497 090 921

Address

82 Water Street, Spring Hill QLD

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